Do you have a question for us ?
Looking for your next Port Aransas Vacation Property can be confusing, especially after you have visited lots of different websites as they all do things slightly differently. On this page we try to answer the questions we get asked the most. Hopefully, this will make it a little easier for you.
If you still have questions then head on over to our Contact Us page where we show you the many ways you can get in touch with us. We answer the phones from 10am until 8pm and often answer emails and messages after those hours too.
ONLY properties that are listed as Dog Friendly allow you to bring a Dog, the easiest way to find these is to go to the search availability page, choose your dates, and select DOGS OK. This will show you a list of Dog Friendly Properties.
When you make a booking we require a deposit that is equal to 25% of the total for the stay. So, if the total for your reservation was $1000 we would need a deposit of $250. Your Balance is due 14 days before arrival.
If you cancel more than 14 days before check-in, you get back what you have paid minus a $30 cancellation fee. If you cancel 14 days or fewer before check-in but more than 7 days out, you get back 50% of the stay total. If you cancel 7 days or fewer before arrival, there is no refund. Changes to a reservation are not permitted within 14 days of check-in. Winter Texan monthly stays have different terms and are not accepted online.
Self Catering means that we give you a start up supply of some items and after that if you need more then you have to bring them with you or buy more while you are here.
You can only smoke in the outside areas, no smoking of ANY kind is permitted inside the property and smoke must not be allowed to enter through open doors or windows etc. In accordance with our terms and conditions there is a fine for smoking inside.
Yes, every property we manage provides some type of outdoor BBQ Grill for your use. Please refer to the details of each property to find out more details. It may not be the one in the pictures, things rust down here so quickly they get replaced often. Also, We do not provide BBQ fuel or utensils.
On the day of arrival you will receive directions and a door code for your property. Check in is 4pm
Check in time is 4pm but you are welcome to go to your property once you have been given the door code on the day of arrival.
Once you have received the door code, you are welcome to go to your property at any time. At certain times of year, such as Spring Break, we may meet you at the property to give you the door code and verify ID's of all guests
All major credit and debit cards are accepted at check in.
You can do that. Give us a call or reply to your confirmation email.
We know things come up from time to time and you have to cancel your trip. Thats why we have a relaxed cancellation policy compared to many other companies. However, we are running a business and all reasons to cancel are treated equally. That keeps it fair to everyone. Just remember, when you make a reservation with us you are agreeing to the terms and conditions. If there are any world events happening that may impact your stay with us (such as Hurricanes or alien invasions) we use the front page of our website and facebook to keep everyone up to date.
We know that a Port Aransas Vacation can be expensive and we want to do everything we can to make your stay more affordable. We do this by keeping our rates as low as we can and offering you the best value properties for the price. All of this along with the best service in town.
If you have any questions that are not answered here or by reading through our Terms and Conditions then please get in touch so we can help.
Frequently asked Questions
